Legal information
How Veloré collects, uses and protects your personal data.
This privacy statement aims to inform you about the processing of personal data carried out by MARECC GmbH.
MARECC GmbH is responsible for processing your personal data.
The lawfulness of processing and the security and confidentiality of personal data is essential to us.
We therefore treat your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (the General Data Protection Regulation (“GDPR”)) and the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.
The term “personal data” includes any information about an identified or identifiable natural person, such as your name, your identification number, your location data, your IP address, your contact details, personal characteristics, health data, as well as agreements entered into by you and other documents that allow you to be identified.
The term “processing” means every possible action that can be taken with regard to your personal data, from its collection to its communication to its destruction.
The processing of your personal data only relates to and is limited to the services offered by us through our website.
Subject to the exception set out below, we do not collect personal data on the basis of which you can be directly identified, unless you have given your consent or you provide us with such personal data, including by entering into an agreement via the website, filling in the form on our website or when you contact us directly by e-mail. In particular, it concerns the following personal data:
| Personal data | Legal ground | Purpose |
|---|---|---|
| Surname, first name, address, phone number, mobile phone number, e-mail address | Necessity for the performance of the contract | To properly execute the agreement between the parties |
| Surname, first name, address, phone number, mobile number, e-mail address, preferences | Necessity for the processing of a request | To properly respond to an inquiry |
| E-mail address | Legitimate interest | Providing informative newsletters to existing customers |
| E-mail address | Consent of the party concerned | Providing informative newsletters to stakeholders who have subscribed to them |
You are solely responsible for the accuracy of the data you communicate with us and/or enter. You will understand that we cannot contact you, for example, if you choose not to disclose your personal data to us.
Through cookies, we automatically collect certain personal data, on the basis of which you may be identified, which is necessary for the proper functioning and security of our website. Personal data collected through such functional cookies is processed on the basis of our legitimate interest. This is described in more detail in our cookie statement.
Non-functional cookies are only set after we have obtained your consent.
You can read more about the way cookies are used on our website and the specific cookies (potentially) set by our website in our cookie statement.
Please note that certain features of our website may not be available if you refuse the placement of certain cookies.
If we intend to carry out any processing of your personal data for a purpose not provided for in the privacy notice, we will contact you at the e-mail address you provide to inform you of this new processing and its purpose, giving you the opportunity to refuse such processing.
All personal data will be kept strictly confidential and will under no circumstances be communicated to third parties, unless we have obtained explicit prior consent or in case of communication of this personal data to our external technical service providers and/or sub-processors for the proper functioning of our website.
These external service providers fall into the following categories: IT service providers, hosting service providers, software developers or providers and accountant or bookkeeper.
You may withdraw the consent you have granted to us to process your personal data at any time by sending a written or electronic request with proof of your identity to info@velore-motorhomes.com.
As mentioned in our cookie statement, you can always withdraw the consent you have given to us to set non-functional cookies by clicking the button at the top of the cookie statement.
The withdrawal of your consent is not possible for the processing operations necessary for the performance of a contract or the processing operations necessary for the protection of our legitimate interests or those of a third party. Therefore, the withdrawal does not affect these processing operations.
The withdrawal of your consent shall not affect the lawfulness of the processing operations that have already been carried out on the basis of your consent before its withdrawal.
Your personal data will be kept for the period necessary for us to fulfil the purpose of processing.
This means that we keep your personal data for up to five years after you ended our contractual relationship. This period is subject to special legal provisions providing for a shorter or longer duration.
The personal data processed by us to respond to the question/comment submitted via an input form on our website or after receiving an e-mail, will be kept for a maximum of one year after sending the message or unsubscribing from the newsletter.
The retention period of cookies can be found in our cookie statement.
We strive to inform you clearly about the manner in which cookies are used on our websites and how they are stored on your device (computer, tablet, smartphone, etc.) in order to make your visit to our websites a more pleasant one and to better tailor it to your needs and preferences.
Cookies are small data or text files that are placed and stored on your computer or mobile device when you visit a website. Cookies help us optimise your visit to our website through a number of useful tasks, such as improving the security of our website and for purposes of the overall user experience. For example, the website can remember the pages you have visited and your preferences (such as your username, language, font size and other preferences), so that you do not have to enter these every time you visit the website. Other cookies are used to analyse information, such as the number of visits to a website. There are also cookies that are used for marketing purposes.
To enable the optimal use of our website, it is therefore advisable to activate and/or accept cookies on our computer or mobile device. Otherwise, we will not be able to guarantee a problem-free visit to our website, as there is the risk that your visit will be interrupted or slowed down and that you will not have access to certain areas of a website or will be unable to use them. However, if you prefer to remove or block the cookies, this can be done in your browser settings.
Although most internet browsers are configured to accept cookies, you can remove cookies already placed and limit or block the placement of new cookies by changing your browser settings. The manner in which the browser settings are changed is different for every browser. More information about your browser settings can be found at aboutcookies.org or in the “Help” menu of your internet browser.
However, if you remove or block cookies, this will mean that you will need to re-enter your preferences during every visit and that some areas of the website may not function at all or function properly.
On our websites, [session-based (temporary cookies that disappear as soon as you close the browser) and permanent cookies (cookies that remain on your computer even after you close the browser)] are used for the following purposes: [Processes: Process cookies allow the website to function and provide services you expect, such as navigation, access to secure areas, etc. Since the website would not function properly without them, process cookies are essential] [Preferences: Preference cookies allow the website to remember your preferences related to the website, such as language, font size, etc. These cookies are not necessary, but they do improve the user experience as you do not have to re-enter your preferences every time][Security: Security cookies are used to authenticate you, prevent fraudulent use of login data, protect user data, etc. These cookies are essential for our secure websites][Advertisement: Advertising cookies tailor the advertisements that appear on a website to you as the user in order to collect specific information on you, such as the type of websites you have visited, the choices you have made on websites, etc. This information is used to determine what kinds of advertisements are shown. Our advertising partners include the following:
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
United States
https://policies.google.com/technologies/partner-sites
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052-7329
United States
Facebook Ireland Limited
4 Grand Canal Square, Grand Canal Harbour Dublin 2, Ireland
VAT Reg. No. IE9692928F
https://www.facebook.com/privacy
][Performance: Performance cookies collect information on how you use a website. This information includes the pages you visit most often, your activity on the website and how often you return. The information collected is normally used and analysed anonymously (using Google Analytics) for statistical purposes in order to improve the website and surfing experience.
If you do not want information on your website visit to be forwarded to Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout?hl=nl) downloaden en installeren.]
You have the right to request access to your personal data, the correction of incorrect or incomplete personal data or the erasure of your personal data.
The erasure of your personal data is not possible if the processing of your personal data is necessary for the conclusion or performance of a contract or the substantiation or defence in legal proceedings.
In certain cases, you have the right to obtain the restriction of processing, including if you would contest the accuracy of the personal data, the processing is unlawful and you oppose the erasure of the personal data and you need the personal data for the establishment, exercise or support of a legal claim while we no longer need your personal data for the processing purposes. Where appropriate, we will only store your personal data.
You have the right to obtain or transfer the personal data relating to you that you have provided to us. Such acquisition or transfer is not possible if the processing of your personal data is necessary for the conclusion and/or performance of a contract or the substantiation or defence of a legal claim.
You have the right not to be subject to a decision based solely on automated processing if it produces legal effects on you or significantly affects you. This is not possible if this decision is necessary for the conclusion or performance of a contract or is based on your consent.
You have a right to object to the processing of your personal data (1) necessary for our legitimate interests, provided there are reasons specifically related to your situation and (2) for the purpose of direct marketing. Where appropriate, your personal data will no longer be processed for these purposes, except for the processing referred to in (1) provided that we invoke compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms or which are related to the establishment, exercise or substantiation of a legal claim.
You may exercise these rights by sending a dated, written or electronic request with proof of your identity to info@velore-motorhomes.com or, if necessary, providing an additional statement.
If we believe that you are not entitled to exercise any of these rights, we will notify you in writing.
We have developed security measures adapted on a technical and organisational level to avoid the destruction, loss, falsification, modification, unauthorised access or erroneous notification to third parties of your personal data collected on our website or by any other means as well as any other unauthorised processing of your personal data.
Under no circumstances can we be held responsible for any direct or indirect damage resulting from an erroneous or unlawful use by a third party of your personal data.
We are not responsible for the content of third-party websites that may be referred to on our website, nor for the products or services mentioned on these websites. In addition, the use of our website is subject only to this privacy statement. As the privacy statement of other websites may differ from ours, it is advisable to read the privacy statement of each website you visit.
If you believe that our processing of your personal data would breach the provisions of this privacy statement or the GDPR, you have the right to lodge a complaint with the Data Protection Authority via this link.
If your usual place of residence or workplace is not in Belgium, you have the additional option of filing a complaint with the supervisory authority of the relevant member state.
It is possible that this privacy statement may be expanded or amended in the future, for example if new developments occur. We therefore recommend that you consult this privacy statement regularly.
If you have any questions about the privacy statement, you can always contact us at
MARECC GmbH
Holzschlag 127
AT-7435 Unterkohlstätten
Austria
+32 495 70 88 70
info@velore-motorhomes.com
ATU74810118